Frequently Asked Questions

Yes — specifically tuned for Irish-English dialects and local place names. Whether your customer is calling from Dún Laoghaire, Blanchardstown, or Ballincollig, the AI handles names, slang, and accents naturally and accurately.

During onboarding, we train the AI on your specific service list, pricing tiers, and website data. It can then quote estimated costs, explain your service packages, and answer detailed questions about what you offer — just like a well-briefed receptionist.

The AI distinguishes "Emergency" from "General" enquiries using advanced natural language understanding. If it detects keywords like "flooding," "no power," or "gas smell," it immediately sends you a priority SMS alert so you can decide whether to respond — even at 2 AM.

No. The AI connects to your Google Calendar or Outlook in real-time and reads your live "Busy" blocks. It only offers appointment times that are genuinely available. Zero double-bookings, guaranteed.

No. We offer flexible monthly plans specifically designed to suit seasonal trade work. If things slow down in summer, you can pause. If winter is manic, you can scale up. Cancel anytime — no lock-in, no break fees, no hassle.

Yes, 24/7, 365 days a year — including Christmas Day, St. Stephen's Day, and every Bank Holiday in between. Your AI receptionist never takes a day off, so you never miss a lead during peak demand periods.

Most businesses are up and running within 24 hours. Our onboarding team will guide you through every step — from call forwarding setup to knowledge base training. It's genuinely painless.

Absolutely. All data is encrypted at rest and in transit. We comply fully with GDPR, HIPAA, and industry-leading security standards. Your customer data and call recordings are protected with bank-level encryption.